Last updated: July 2026
This policy explains how Algarve Up collects, uses and protects personal information submitted through this website.
Information we collect
When you contact us or request one of our services, we may collect:
- Your name, email address and telephone number;
- The subject and content of your enquiry;
- Information necessary to arrange accommodation, transportation, property management or other requested services;
- Technical information such as your IP address, browser and device type;
- Website usage data and cookie preferences.
Please only provide information that is relevant to your request.
How we use your information
We use your information to:
- Respond to enquiries;
- Provide information about our services;
- Arrange or assist with requested services;
- Communicate with you and relevant service partners;
- Operate, improve and protect the website;
- Prevent spam, fraud and misuse;
- Comply with legal obligations.
Where necessary to fulfil your request, relevant information may be shared with trusted partners, such as accommodation providers, transport companies, property professionals or other service providers.
We do not sell your personal information.
Cookies
Cookies are small files stored on your device that help the website function and remember your preferences.
Algarve Up currently uses strictly necessary cookies, including cookies required to store your cookie-consent choices. These cookies are necessary for the website to operate correctly and do not require consent. Necessary cookies are commonly used to remember whether a visitor accepted or rejected optional cookies.
Optional cookies will only be activated after you provide consent. You can accept, reject or configure cookies through the cookie banner and change your choices at any time through Cookie Preferences.
Third-party services
The website may contain content or functionality provided by third parties, such as maps, videos, analytics tools, social-media platforms or booking and service partners.
These providers may process limited technical or personal information when you interact with their services. Where required, non-essential third-party services will only be activated after you provide consent.
How long we retain your information
We retain enquiries and related correspondence only for as long as necessary to respond, provide the requested service, maintain appropriate business records and comply with legal obligations.
Information may be retained for longer where required by law or in connection with an ongoing service, transaction or legal claim.
Your rights
Under applicable data-protection law, you may request to:
- Access or correct your personal information;
- Delete your information;
- Restrict or object to certain processing;
- Receive a copy of your information;
- Withdraw your consent.
These rights may be subject to legal or administrative requirements. You may also submit a complaint to the Portuguese data-protection authority, the Comissão Nacional de Proteção de Dados — CNPD. EU data-protection law provides these rights subject to the conditions applicable to each request.
Contact
For questions about this policy or requests concerning your personal information, contact:
Algarve Up
Email: info@algarveup.com
Telephone: +351 928 309 698
Address: Av. 5 de Outubro nº 78, Almancil, Algarve, Portugal
The contact information matches the details currently published on Algarve Up’s contact page.
Changes to this policy
We may update this policy when our services, website technologies or legal requirements change. The latest version will be published on this page.